Part-Time Lactation Consultant (Closed)
The Lactation Consultant in this flexible, part-time position is responsible for providing lactation management services to expectant and new parents. This includes providing lactation consults in the family's home (primarily north Charlotte and Lake Norman area) as well as video consults. The Lactation Consultant will develop a Personalized Care Plan for each family that is sent to the mother and pediatrician. Additionally, the Lactation Consultant will engage her local community and network to expand awareness of lactation support services.
SPECIAL KNOWLEDGE/SKILLS/ABILITIES: Ability to successfully and compassionately assist parents with lactation and infant care skills. Ability to collaborate well with other Health Care Providers using evidence-based knowledge and terminology. Knowledge of holistic approaches to lactation, infant care and postpartum wellness. Excellent time management skills and self-motivated. Excellent communication skills both written and verbal. Ability to quickly learn new processes and technology platforms.
MINIMUM QUALIFICATIONS FOR THE POSITION:
International Board Certified Lactation Consultant (IBCLC)
Valid driver’s license, reliable personal vehicle, & automobile insurance
Laptop, smart phone and printer
PREFERRED QUALIFICATIONS FOR THE POSITION:
Fluent in Hindi or Spanish
Lives in north Charlotte, Denver, or Statesville
HOURS & LOCATION: Part-time and flexible. Minimum availability of five consults per week, for 48 out of 52 weeks of the year. This translates to approximately 15 hours per week. Work from home 25%, Driving 25%, Private residence of client 50%.
PHYSICAL REQUIREMENTS OF THE POSITION: Physical and emotional health sufficient to meet the specific job demands including but not limited to: Normal office conditions, plus dexterity for typing and for entering data into the computer, operating a motor vehicle, standing, walking, bending, carrying and lifting equipment. (Reasonable accommodation will be considered where appropriate).
Conducts in-home lactation visits within designated territory.
Consults with mothers having breastfeeding or other infant care problems.
Creates a Personalized Care Plan documenting history, observations and recommendations. Sends electronic copy to mothers and pediatricians within 24 hours.
Answers telephone calls/emails/texts in a timely manner and triages calls/emails/texts as requested by supervisor.
Recommends appropriate breastfeeding related retail products to mothers.
Teaches classes for expectant and new breastfeeding mothers.
Cleans and prepares equipment for use.
Provides appointment coverage, as needed, when other counselors are absent or unavailable.
Stays connected with team members and supervisor via email and telephone.
Attends monthly team meeting.
Maintains a positive overall attitude and presenting well for the company.
Learns all aspects of duties related to company operations.
Consults with team and or/supervisor on complex cases.
Provides non-judgmental advice, empathy and compassion to support client goals.
Engages local community and network on social media and in community events to expand awareness for the lactation support services offered by Lake Norman Breastfeeding Solutions
Serves as a mentor to other lactation counselors.
Carries out other duties as assigned.